mxbaji Frequently Asked Questions

Creating an mxbaji account takes under two minutes. Visit mxbaji.net, click the registration button, and fill in your mobile number, preferred username, and password. You will receive a one-time verification code via SMS to confirm your number. Once verified, your account is active and ready for your first deposit.

mxbaji requires a valid government-issued photo ID to complete KYC verification. Accepted documents include your National Identity Card (NID), passport, or driving licence. You will also need to submit a selfie holding the document. Verification is required before your first withdrawal and typically completes within 24 hours during business days.

You can reset your mxbaji password using the Forgot Password link on the login page. Enter the mobile number registered to your account, and a reset code will be sent via SMS. Enter the code, set a new password, and log in immediately. If you no longer have access to your registered number, contact support at [email protected].

No. mxbaji strictly permits one account per person, household, device, and IP address. Operating multiple accounts is a violation of our Terms and Conditions and will result in the permanent closure of all associated accounts and forfeiture of any pending balances. If you believe a duplicate account was created in error, contact support immediately.

To close your mxbaji account, send a written request to [email protected] from the email address registered to your account. Our team will process the closure within 48 hours. Any remaining balance will be withdrawn to your registered payment method before closure. If you are closing your account due to gambling concerns, consider requesting self-exclusion instead.

To deposit via bKash on mxbaji, log in to your account, go to the Deposit section, and select bKash as your payment method. You will receive a mxbaji merchant number to send your deposit to via the bKash app or USSD. Enter the transaction ID into the deposit form and your balance will be credited within 5 to 15 minutes.

Nagad deposits on mxbaji are credited within 5 to 15 minutes in most cases. During peak hours — particularly around BPL or IPL match times — processing can occasionally take up to 30 minutes. If your deposit has not appeared after 30 minutes, contact mxbaji support with your Nagad transaction ID and our team will resolve it promptly.

The minimum deposit on mxbaji is ৳200 for mobile wallet payments including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, or other partner banks, the minimum deposit is ৳500. There is no maximum deposit limit, though large deposits may trigger a manual review for security purposes.

The minimum withdrawal on mxbaji is ৳500 for bKash, Nagad, Rocket, and Upay. Bank transfer withdrawals have a minimum of ৳1,000. Withdrawals are processed within 1 to 4 hours for verified accounts using mobile wallets, and within 1 to 3 business days for bank transfers. Your account must be fully KYC-verified before any withdrawal can be processed.

mxbaji does not charge any platform-side fees on standard withdrawals. However, your mobile wallet provider or bank may apply their own transaction charges, which are outside mxbaji's control. Withdrawals made within 24 hours of a deposit that has not yet been wagered at least once may be subject to a processing review.

No. For security reasons, mxbaji only processes withdrawals to the same mobile wallet number or bank account used for the most recent deposit. This policy protects players from unauthorised fund transfers. If you need to update your registered payment method, contact support at [email protected] with your KYC documents for verification.

mxbaji offers pre-match and live in-play betting on cricket matches including BPL, IPL, T20 World Cup, and Bangladesh Tigers test and ODI fixtures. You can bet on match winners, top batsman, total runs, over/under markets, and more. Navigate to the Cricket section, select a match, choose your market, enter your stake in BDT, and confirm your bet slip.

If a cricket match is abandoned, cancelled, or postponed before the minimum number of overs required to constitute a valid result, mxbaji will void all bets on that match and return the full stake to your account balance. For matches interrupted mid-play where a result has already been determined by Duckworth-Lewis-Stern, settled bets will stand.

mxbaji hosts a large library of slot titles from top providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. Popular titles span classic 3-reel slots, modern 5-reel video slots, and jackpot slots with large prize pools. All slots on mxbaji are certified by the respective providers for fair, RNG-based outcomes.

Yes. mxbaji is fully optimised for mobile play on both Android and iOS devices. The platform runs smoothly in any modern mobile browser — no app download is required. All games including live casino tables, cricket betting markets, slots, and Andar Bahar are accessible on mobile with the same full functionality as the desktop version.

RTP (Return to Player) varies by title and is set by the game provider, not by mxbaji. Most slots in the mxbaji library have RTPs ranging from 94% to 97%. The specific RTP for each game is published in the game's paytable or information panel, accessible before you place a bet. mxbaji does not modify RTPs — all games run on certified provider software.

mxbaji offers a welcome bonus to newly registered players on their first deposit. Bonus amounts and percentage matches vary depending on current promotions — check the Promotions section of the mxbaji platform after logging in for the most up-to-date offer. All welcome bonuses are subject to wagering requirements before withdrawal, which are clearly stated in the individual bonus terms.

A wagering requirement specifies how many times you must bet a bonus amount before it can be withdrawn as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before the bonus converts to withdrawable funds. On mxbaji, wagering progress is tracked in real time in your account dashboard.

Yes. All mxbaji bonuses carry an expiry date, which is stated in the individual bonus terms at the time the bonus is claimed. Typical bonus validity periods range from 7 to 30 days. If the wagering requirement is not met before the expiry date, the bonus and any winnings derived from it will be removed from your account automatically.

mxbaji rewards active players through a tiered loyalty programme. As you accumulate betting volume, you progress through loyalty tiers that unlock benefits such as higher withdrawal limits, personalised reload bonuses, dedicated account management, and faster withdrawal processing. Full details of the current loyalty programme tiers and qualifying criteria are available in the Promotions section after login.

mxbaji uses SSL encryption on all connections to protect your personal data, financial transactions, and account activity from unauthorised access. Player funds are held separately from operational funds. All games are supplied by certified international providers running provably fair RNG systems. mxbaji is committed to transparent, responsible, and secure operation for all players in Bangladesh.

mxbaji protects all personal and financial data using 256-bit SSL encryption, which is the same standard used by international banks. Payment details submitted during deposits and withdrawals are processed through secure, encrypted channels. mxbaji does not store full card numbers or mobile wallet PINs. Our data handling practices are detailed in the mxbaji Privacy Policy.

The minimum age to register and play on mxbaji is 18 years old. This applies to all players regardless of location within Bangladesh. mxbaji verifies player age during the KYC process by requiring a government-issued photo ID. Any account found to belong to a person under 18 will be closed immediately and access will be permanently prohibited.

To self-exclude from mxbaji, email [email protected] with the subject line Self-Exclusion Request, including your registered mobile number. You can choose an exclusion period of 6 months, 12 months, 24 months, or permanently. Your account will be closed within 24 hours, all marketing will stop, and re-registration attempts will be blocked for the duration of the exclusion.

mxbaji customer support is available 24 hours a day, 7 days a week, in English. You can reach the team via live chat from within your account dashboard or by emailing [email protected]. For responsible gaming requests including self-exclusion and deposit limits, email is the recommended channel as it creates a written record of your request.